Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements in both inches and centimeters to ensure a perfect fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may request a change or cancellation within 60 minutes of purchase by contacting our support team.
Are your materials sustainably sourced?
Stella & Chewy's is committed to ethical fashion. We partner with certified suppliers to source organic cotton, recycled polyester, and eco-friendly dyes whenever possible.
How should I care for my garments?
Each item features a specific care label. Generally, we recommend washing in cold water and laying flat to dry to maintain the integrity and longevity of the fabric.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What should I do if I receive a damaged item?
If your order arrives damaged, please contact us immediately with your order number and a photo of the defect. We will arrange a replacement at no extra cost.